At Canopy Support Services, we empower individuals to overcome barriers and live their best lives. Within a welcoming, safe, accessible environment, those with intellectual and developmental disabilities, Autism Spectrum Disorder (ASD), and Fetal Alcohol Spectrum Disorder (FASD) have access to individualized supports, resources, and specialized clinical services.
We recognize the individual needs, interests and goals of each person seeking services and support. We meet people where they are and support them in moving forward. We provide the knowledge, facilitate the connections, and support the skill-building to develop confidence and help people achieve their best quality of life.
Our skilled, compassionate staff are dedicated to providing exceptional support and services. We recognize that those receiving service may need help overcoming barriers of many kinds – within themselves, with family, in community, and more. We seek to always create an environment for learning and growth, where individuals are able to achieve real change.
We advocate for and support individuals in being advocates for themselves, acting with leadership and integrity. We recognize the valuable partners within our community, collaborating with them to support smooth service transitions and to strengthen the overall sector. Canopy Support Services enables people to participate in their community in a way that is the most meaningful to them.
Himanshu Shah,
Chief Executive Officer
Our primary service area extends across five regions – Northumberland, Peterborough, Kawartha Lakes, Durham, and Haliburton – and is expanding virtually and physically to reach new areas. We work with individuals of all ages to support them in different stages of their lives.
“Welcome, and thanks for stopping by to check out what Canopy is all about!
As the CEO, I am thrilled to extend my warmest greetings and introduce you to our vision, mission, and core values of providing exceptional care and support.
At Canopy, we firmly believe that building skills and independence, addressing challenging behaviours and providing opportunities for support is the cornerstone of helping individuals craft a fulfilling life. Our dedicated team of clinical and non-clinical to administrative staff is committed to delivering personalized, compassionate, and evidence-based care to each and everyone. With a focus on innovation and excellence, we strive to stay at the forefront, ensuring that our people supported, families, caregivers, and communities we serve receive the most effective clinical and specialized services available. We foster a culture of collaboration, safety, and learning, and maintain rigorous quality standards to uphold our commitment to excellence.
Our Supported Individuals are at the heart of everything we do. We understand that navigating the complexities of the system can be overwhelming, which is why we are dedicated to providing a seamless and people-centered experience. Beyond expertise, we also emphasize the importance of fostering a safe, and inclusive environment. We value diversity and respect the unique backgrounds, perspectives, and needs of the people we serve. Your comfort, dignity, and confidentiality are of utmost importance to us, and we are committed to treating you with empathy, respect, and kindness.
I invite you to explore the various sections of our website, learn about our organization, and discover how we can partner with you to enhance the quality of life across the lifespan as we are here to support you and provide the highest standard of care.
Thank you for choosing Canopy Support Services to be your trusted services and support provider, and we look forward to serving you and your loved ones with excellence, compassion, and unwavering dedication.”
Our Approach
Canopy Support Services helps people grow, learn new skills, overcome barriers, reach goals, and gain self-confidence.
Taking an individualized approach, we recognize that everyone’s abilities and circumstances are unique, and that they require different supports or solutions to achieve their best quality of life. Our staff work together as a team. Through creativity, strong communication, and collaboration, they empower and inspire confidence in those we serve. We are a capacity-building organization. Through planning, evidence-based approaches, and proactive measures, we form a stable foundation in the lives of those we support. With knowledge and expertise, we play a part in strengthening our community and its people.
“Where would we be without Canopy Support Service? A very, very different place then we are now. As a family, Canopy has helped us manage the special needs of our son. Without their guidance, the road would have been much tougher to travel.”
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Our History
The Adult Protective Services program funded by the Ontario Ministry of Community and Social Services since 1974 was sponsored by several agencies in Victoria and Haliburton Counties and in Peterborough County by the City of Peterborough’s Social Services Department. In 1988 these programs were amalgamated as a non-profit agency governed by a volunteer Board of Directors. Tri-County Adult Protective Services was incorporated on January 24, 1990.
Tri-County Behavioural Services funded by the Ontario Ministry of Community and Social Services since 1975 was sponsored by Trent University until 1998. In 1998, Tri-County Behavioural Services and Tri-County Adult Protective Services were amalgamated. On February 24, 1998, under supplementary letters patent by resolution of the Directors/members of the amalgamated corporation the name of the organization was changed to Tri-County Community Support Services.
On April 1, 2000, Tri-County Community Support Services was registered as a charity and designated as a Charitable Organization.
In November 2020, Tri-County Community Support Services rebranded and became Canopy Support Services.
Many of our services are funded by the Ministry of Children, Community and Social Services (MCCSS) which are free of charge to individuals, families, and agencies. In 2019, we began transitioning our Autism services to a fee-for-service model in response to Government changes to the Ontario Autism Program, and are expanding to offer a variety of other services to meet the needs of people in our communities.
Canopy Support Services have created a culture of continuous improvement that goes beyond compliance – it simply becomes a part of what we do every day.
Canopy Support Services is a FOCUS Accredited Agency, an Authorized Continuing Education Provider Organization for the Behavior Analyst Certification Board, and is in compliance with Ontario Quality Assurance Measures for adults with developmental disabilities.
In April 2024, Canopy Support Services partnered with United Way Northumberland by making our Period Promise. All Canopy offices and public spaces are now stocked with free, accessible period products to help support our Canopy Individuals and their families.
Did you know?! Half of all people who menstruate say that they have struggled to purchase products for themselves at some time in their life, and more than a quarter have gone through a period without having any products to support them.
United Way Northumberland has provided over 50,000 menstrual hygiene products to our local community through their PERIOD PROMISE campaign.