Feedback
We are committed to receiving and responding to feedback from supported Individuals, families, and members of the public about your experience.
We encourage supported Individuals, their families, and members of the public to provide open and honest feedback about their experiences. Whether it’s a compliment, suggestion, or concern, all feedback helps us identify where we are succeeding and areas of improvement that may require more attention.
If you are submitting a complaint, please note that we will be in touch (if applicable) within 10 working days to ensure we properly address the concern.
For more information on Canopy’s Compliment & Complaint policy, view our handout here.
